e-Granthalaya Support Policy

National Informatics Centre provides support to the e-Granthalaya users for installation, training and up-gradation through its various State Centres as well as Districts Centres. NIC has setup one State Centre in each State of India and one District Centre in each District of India. Besides, many of the existing users of e-Granthalaya are providing supports to the users in their cities on volunteer basis. If any user or library / computer professional wish to provide the support on volunteer basis, they may send their willingness and contact details to rkmatoria[at]nic[dot]in . However, NIC does not provide any kind of financial/non-financial help to such volunteers.



NIC HELP DESK No: 011-24305489.


List of Support Professionals

Andhra Pradesh NIC State Centre, Hyderabad:

Dr. Venkata Ramana V.V., Sr.Technical Director
National Informatics Centre
Education Informatics Division,
A-Block, G.O. Complex, Tankbund Road,
Hyderabad (AP) - 500 063
Ph. 040-2349483/23223142/24550429(R)

K Babu Rao, Scientist D
National Informatics Centre
Education Informatics Division,
A-Block, G.O. Complex, Tankbund Road,
Hyderabad (AP) - 500 063
Ph. 040-2349483/23223142/24550429(R)

Bihar NIC State Centre, Patna:

Shri Rajesh Kumar Singh, Sr Technical Director
National Informatics Centre
3rd Floor, Technology Bhavan,Bailey Road,
Patna (Bihar) - 800 015
Ph. 0612-2220964(O)

Ms Nanda Singh, Technical Director
National Informatics Centre
3rd Floor, Technology Bhavan,Bailey Road,
Patna (Bihar) - 800 015
Ph. 0612-2220964(O)

Ravi Ranjan, Scientist B
National Informatics Centre
3rd Floor, Technology Bhavan,Bailey Road,
Patna (Bihar) - 800 015
Ph. 09852065541

Madhya Pradesh NIC State Centre, Bhopal:

Mr. A N Siddiqui, Technical Director
NIC Madhya Pradesh State Centre
C-Wing, Basement, Vindhyanchal Bhavan,
Bhopal (MP)- 462004
Ph. 0755-2551265(extn.252)

Jitendra Kumar Parashar, Scientist B
NIC Madhya Pradesh State Centre
C-Wing, Basement, Vindhyanchal Bhavan,
Bhopal (MP)- 462004
Ph. 0755-2551265(extn.252) / 08989405646

Karnataka NIC State Centre, Bangalore:

Mr. P.S.Bhat , Sr Technical Director
NIC Karnataka State Centre
Mini Tower,
Bangalore
Ph. 080-22865882, 22863218

Jharkhand NIC State Centre, Ranchi:

Mr. Ashok Kumar
NIC Jharkhand State Centre
Room No. 221 to 230, 2nd Floor, Engineer Hostel No.2, Dhurwa,
Ranchi- 834 004.

UP NIC State Centre, Lucknow:

Mr. Arvind Mishra, Scientis C
NIC UP State Centre
E-floor, Yojana Bhavan 9,Sarojini NAidu Marg,
Lucknow (UP) - 226 001.
Ph. 09415495993.

Tamilnadu NIC State Centre, Chennai:

Ms. Gowri Swaminathan,Scientis C
NIC Tamilnadu State Centre
E2A- Rajaji Bhavan, Besent Nagar,
Chennai - 600 090.
Ph. 044-24902580.

Orissa NIC State Centre, Bhubaneswar:

Mr. Samrendra Dash,Scientis C
NIC Orissa State Centre
Sachivalaya Marg, Unit IV,
Bhubaneswar (Orissa) - 751 001.
Ph. 0674-2508438, Ph. 0674-2508438, 09437558100.

NIC Pune Centre:

Mr. Sanjay G Kulkarni, Scientis D
NIC Pune Centre
Ganeshkhind, Pune
Ph. 020-25610000 Ph. 020-25610000 ext.4210.

Mr. Mekala Avinash, Scientis C
NIC Pune Centre
Ganeshkhind, Pune
Ph. 020-25610000 Ph. 020-25610000 ext.4300.

NIC Kolkata State Centre:

Swapan Gosh, Scientis C
NIC Kolkata State Centre
Salt Lake, KolkataSalt Lake, Kolkata

NIC Mghalaya State Centre (Shllong):

Marksman Nongkhlas, Scientist D
NIC Meghalaya State Centre
NIC Building, SecrNIC Building, Secretariat Hill, Shillong - 793 001

Candida Shadap, Scientist C
NIC Meghalaya State Centre
NIC Building, SecrNIC Building, Secretariat Hill, Shillong - 793 001

NIC Uttrakhand (Dehradun):

Dehradun